Terms & Conditions
Please read these terms carefully before using our services
Last Updated: March 1, 2024
Important Notice
These Terms and Conditions govern your use of Logo In Us services. By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these terms. If you have any questions, please contact us before proceeding.
1. Acceptance of Terms
By accessing and using the services provided by Logo In Us ("we," "our," or "us"), you ("client" or "you") accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
These terms apply to all visitors, users, and others who access or use our services, including but not limited to logo design, UI/UX design, Video Animation, web development, and branding services.
2. Services Provided
Logo In Us provides professional design services including:
• Logo design and brand identity
• User interface (UI) and user experience (UX) design
• Video Animation and motion graphics
• Web development and design
• Branding strategy and consultation
All services are provided subject to availability and at our sole discretion. We reserve the right to refuse service to anyone for any reason at any time.
3. Project Process and Timeline
3.1 Project Initiation: Projects begin upon receipt of full payment or an agreed-upon deposit.
3.2 Timeline: Estimated timelines are provided in good faith but are not guaranteed. Delays may occur due to revision requests, client feedback delays, or unforeseen circumstances.
3.3 Revisions: Revision policies vary by package. Standard packages include a specified number of revisions. Additional revisions may incur extra charges.
3.4 Client Responsibilities: Clients must provide necessary information, materials, and feedback in a timely manner. Delays in client response may affect project timelines.
4. Payment Terms
4.1 Pricing: All prices are listed in USD and are subject to change without notice. Custom quotes are valid for 30 days.
4.2 Payment Schedule:
• Projects under $500: Full payment upfront
• Projects $500-$2000: 50% deposit, 50% upon completion
• Projects over $2000: Custom payment schedule
4.3 Late Payments: Late payments may result in project suspension and may incur late fees of 1.5% per month.
4.4 Refunds: Refund requests must be made within 7 days of initial concept delivery. Refunds are issued at our discretion based on the refund policy outlined in your service package.
5. Intellectual Property Rights
5.1 Ownership Transfer: Upon full payment, all intellectual property rights for the final approved design transfer to the client. This includes the right to use, reproduce, and modify the design.
5.2 Before Payment: Until full payment is received, all designs remain the property of Logo In Us.
5.3 Portfolio Rights: We reserve the right to display completed work in our portfolio, marketing materials, and case studies unless otherwise agreed in writing.
5.4 Stock Elements: Some designs may incorporate stock images, fonts, or design elements. Clients are responsible for obtaining proper licenses for any third-party elements if not included in our service.
6. Client Responsibilities
Clients agree to:
• Provide accurate information and materials needed for the project
• Respond to communications in a timely manner
• Provide clear, constructive feedback during revision rounds
• Review and approve designs before final delivery
• Use the designs in accordance with applicable laws
• Not resell or redistribute source files without permission
• Maintain confidentiality of proprietary information
7. Confidentiality
7.1 Both parties agree to keep confidential any proprietary information shared during the project.
7.2 Confidential information includes business strategies, unpublished designs, personal information, and trade secrets.
7.3 This obligation continues for 2 years after project completion unless otherwise specified in a separate agreement.
8. Limitation of Liability
8.1 To the maximum extent permitted by law, Logo In Us shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.
8.2 Our total liability shall not exceed the amount paid by the client for the specific service in question.
8.3 We are not responsible for:
• Losses due to client's failure to backup files
• Third-party service interruptions
• Unauthorized access to client files
• Errors resulting from incorrect information provided by client
9. Warranties and Disclaimers
9.1 We warrant that our services will be performed in a professional manner consistent with industry standards.
9.2 We do not guarantee specific business results, rankings, traffic, or revenue from our designs.
9.3 All services are provided "as is" without warranty of any kind, except as explicitly stated in your service agreement.
9.4 We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
10. Cancellation and Termination
10.1 Client Cancellation: Clients may cancel projects at any time. Refunds will be processed based on work completed:
• Before design begins: 90% refund
• After initial concepts delivered: 50% refund
• After final design approved: No refund
10.2 Our Cancellation: We reserve the right to terminate projects if:
• Payment is not received as agreed
• Client is unresponsive for 30+ days
• Client requests are outside scope of original agreement
• Client behavior is abusive or unprofessional
10.3 Upon termination, client receives all completed work upon payment of outstanding invoices.
11. Dispute Resolution
11.1 Informal Resolution: Parties agree to first attempt to resolve disputes through good-faith negotiation.
11.2 Mediation: If negotiation fails, parties agree to mediation before pursuing legal action.
11.3 Governing Law: These terms are governed by the laws of New York, United States, without regard to conflict of law provisions.
11.4 Jurisdiction: Any legal action must be brought in the courts of New York.
12. Amendments to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of modified terms.
Clients with active projects will be notified of significant changes and may complete projects under original terms if preferred.
13. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from acts beyond their reasonable control, including but not limited to:
• Natural disasters
• War or terrorism
• Government actions
• Internet or utility failures
• Pandemics or health emergencies
In such cases, performance obligations are suspended for the duration of the event.
14. Miscellaneous
14.1 Entire Agreement: These terms constitute the entire agreement between parties and supersede all prior agreements.
14.2 Severability: If any provision is found invalid, the remaining provisions remain in effect.
14.3 No Waiver: Failure to enforce any right does not waive that right.
14.4 Assignment: Clients may not assign rights under this agreement without our written consent.
14.5 Communication: All official communications should be sent to hello@logoinus.com.
Questions About Our Terms?
We're here to help clarify any concerns you may have.
